Privacy Policy

Last Updated: May 8, 2024

Introduction

Welcome to Feya ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Feya (the "App").

Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for the App, such as:

  • Email address
  • Password (stored in encrypted form)
  • Date of birth
  • Profile information (optional)

Health and Cycle Data

The primary function of our App is to help you track your menstrual cycle and related health information. We may collect:

  • Menstrual cycle dates
  • Symptoms and health indicators
  • Mood information
  • Notes you enter about your health
  • Average cycle length and period duration

Important: We understand the sensitive nature of this information. Your health data is stored securely and is not shared with third parties without your explicit consent, except as required by law.

Automatically Collected Information

When you use our App, we may automatically collect certain information, including:

  • Device information (model, operating system)
  • IP address
  • App usage statistics
  • Log information
  • Mobile device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining the App's functionality
  • Calculating and displaying your cycle predictions
  • Personalizing your experience
  • Improving our App
  • Communicating with you about updates or changes
  • Responding to your inquiries and support requests
  • Ensuring the security of our App
  • Complying with legal obligations

Data Storage and Security

We use Firebase (a Google service) to store your data securely. Your health data is encrypted both in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf (e.g., hosting, analytics).
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings in the App.
  • Data Deletion: You can request deletion of your account and associated data through the App settings or by contacting us.
  • Opt-Out: You can opt out of non-essential communications by adjusting your notification settings.
  • Data Export: You can request a copy of your data in a structured, commonly used format.

Account Deletion

You have the right to delete your account and personal data. When you delete your account:

  • All your personal information will be permanently deleted from our active databases
  • Your health data, including cycle information, symptoms, and mood tracking will be removed
  • Your user profile and authentication information will be deleted

Please note that some information may remain in our backups for a limited period. Additionally, we may retain certain information if required by law or for legitimate business purposes, such as fraud prevention.

Delete Your Account

If you wish to delete your account and all associated data from our systems, you can do so below. This action is permanent and cannot be undone.

Note: As per our Privacy Policy, we may retain certain information as required by law or for legitimate business purposes. We will also retain logs and non-identifiable user data.

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: manha.corporate.service@gmail.com

Location:
Pakistan

Privacy Compliance Summary

GDPR Compliant

CCPA Compliant

HIPAA Aligned

Google Play Store Compliant